Effective Date: June 2026
Welcome to Thai Bazaar. By accessing our website and placing an order, you acknowledge that you have read, understood, and agreed to comply with the following Terms and Conditions. These terms govern your use of our website, products, and services.
General Terms
Thai Bazaar provides an online platform for customers to browse and purchase authentic Thai food products. We reserve the right to modify, update, suspend, or discontinue any part of our services, products, or website content at any time without prior notice.
Product Availability
All products displayed on our website are subject to availability. While we strive to ensure accurate product information and inventory updates, certain items may become unavailable without prior notice. Thai Bazaar reserves the right to limit quantities or discontinue products at its sole discretion.
Pricing and Payment
All prices displayed on this website are listed in Malaysian Ringgit (RM) and may be subject to change without prior notice. Payment must be completed through the approved payment methods available on the website before an order can be processed and fulfilled.
Order Confirmation
Once payment has been successfully completed, customers will receive an order confirmation via email. This confirmation serves as acknowledgment that the order has been received by our system and is being prepared for processing.
Delivery Services
Thai Bazaar is committed to delivering orders within the estimated delivery timeframe. However, delivery schedules may be affected by circumstances beyond our reasonable control, including weather conditions, traffic congestion, public holidays, or logistical disruptions.
Customers are responsible for providing complete and accurate delivery information. Thai Bazaar shall not be held liable for delays or unsuccessful deliveries resulting from incorrect information provided by the customer.
Cancellation and Refund Policy
Orders may only be cancelled before preparation or dispatch has begun. Refund requests may be considered in cases where customers receive incorrect items, missing products, damaged goods, or products that do not meet reasonable quality standards.
All refund requests must be submitted within twenty-four (24) hours of receiving the order and should include relevant supporting evidence, such as photographs. Thai Bazaar reserves the right to review and determine the eligibility of each refund request.
Food Safety and Allergies
Customers are encouraged to carefully review product descriptions before placing an order. While Thai Bazaar follows appropriate food safety and handling procedures, we cannot guarantee that products are completely free from allergens. Customers with food allergies or specific dietary requirements are advised to contact us prior to making a purchase.
Intellectual Property
All content available on this website, including but not limited to text, images, logos, graphics, product descriptions, and website design, is the property of Thai Bazaar and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
Privacy and Data Protection
Thai Bazaar values customer privacy and is committed to protecting personal information. Any information collected through this website will be used solely for order processing, delivery services, customer support, and business operations. Customer information will not be shared with unauthorized third parties.
Limitation of Liability
Thai Bazaar shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. Our liability, where applicable, shall be limited to the value of the customer's purchase.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Malaysia. Any disputes arising from the use of this website shall be resolved under the jurisdiction of the Malaysian legal system.